Author Topic: Need help troubleshooting BSOD's (Read 3870 times)

mp5cartman · « **on:** June 16, 2010, 05:01:55 PM »

My bros laptop keeps getting bsods like 5-10times a day and tried memtest no problems with ram and looked at the dump files using bluescreen viewer googled it but it didnt help me.. funny thing is while i was typing this it bsod on me good thing firefox restored all my tabs soo yea... plz msg me if u want the dump files so i can sent them to u..

Gateway p-7805u
windows 7 ultimate x64

THANKS!

budgray19 · « **Reply #1 on:** June 16, 2010, 09:05:53 PM »

well what is he doing. might not have enought ram. update drivers. ?

Brainstorm32 · « **Reply #2 on:** June 16, 2010, 09:26:02 PM »

Sounds like one of the memory sticks are overheating and causing an error. I had that happen. I just bought a new one and all was good. What is the error code that is appearing on the screen when it freezes up? We used to cause these problems in college, on purpose to troubleshoot.

jacobia jacob · « **Reply #3 on:** June 17, 2010, 07:24:21 AM »

install anything new recently? i'd suggest trying a format and reinstall to make sure it isn't software related and go from there.

HiddenVenom · « **Reply #4 on:** June 17, 2010, 11:28:14 AM »

Too many processes? Get CCleaner and cleazr out some of the crap and fix the registry. Even if it doesn't work, at least the pc will be faster.

lewson · « **Reply #5 on:** June 17, 2010, 01:34:04 PM »

Try it in safemode for a few hours to eliminate some chance of a software problem.

mp5cartman · « **Reply #6 on:** June 18, 2010, 01:34:28 AM »

I did not put any new ram hd or etc everything is stock. memtest said nothings worng BUT here are the dump files really need help cause Im trying to figure it out and i can find whats wrong.

http://www.4shared.com/file/nFgxCIvI/bsod_dump_files.html

Thanks in advance.

HiddenVenom · « **Reply #7 on:** June 18, 2010, 03:41:26 AM »

EDIT:

I found this thread on microsoft support whcih might help

http://social.answers.microsoft.com/Forums/en-US/w7repair/thread/8df6485a-50cc-4cdc-be3e-0f05c7745117

If nothing works, save the most important stuff to a usb stick or hdd and reinstall windows.

mp5cartman · « **Reply #8 on:** June 18, 2010, 04:32:11 AM »

ok ill take a look at it but did u check out the dumpfiles?

HiddenVenom · « **Reply #9 on:** June 18, 2010, 06:42:17 AM »

Yeah but theres a lot of problems and its hard to tell which one is the source. Next time you get a bluescreen, can you write down the error codee e.g. 0x000000000 (0x000000000 0x000000000 0x000000000 0x000000000) and post it here? thanks.

mp5cartman · « **Reply #10 on:** June 19, 2010, 01:17:20 AM »

This might help. if u wanna see more download the dumpfiles and check it using bluscreenview

HiddenVenom · « **Reply #11 on:** June 19, 2010, 10:29:59 AM »

I've read that already but there is a massive amount of different errors. I'll certainly have another look, and try to figure the source.

lewson · « **Reply #12 on:** June 19, 2010, 11:52:58 AM »

Try re-installing windows it looks like some files are corrupted. It's mainly coming from drivers + kernel so memory could be an issue. If you cant re-install; Try running memtest non stop for 48hrs and check your temps using HW monitor.

mp5cartman · « **Reply #13 on:** June 19, 2010, 06:31:59 PM »

Ive tried reinstalling windows using a different HD and it bsod rarely though soo u guys think its a hardware problem? and my bro told me that it blue screens alot more without the power plugged in.

jacobia jacob · « **Reply #14 on:** June 20, 2010, 01:36:07 AM »

Quote from: mp5cartman on June 19, 2010, 06:31:59 PM

my bro told me that it blue screens alot more without the power plugged in.

:censored:in lol'd

mp5cartman · « **Reply #15 on:** June 20, 2010, 02:34:25 AM »

Quote from: jacobia jacob on June 20, 2010, 01:36:07 AM

:censored:in lol'd

Why? It does when its on battery ?

lewson · « **Reply #16 on:** June 20, 2010, 05:42:19 AM »

Sounds like overheating, Laptops use less power when on battery thus creating less heat; That might explain how it blue screens less on battery. Try applying new thermal paste under the heat sink / removing the dust.

HiddenVenom · « **Reply #17 on:** June 20, 2010, 09:07:36 AM »

So let's be clear. The laptop is on a CLEAN install, right?

mp5cartman · « **Reply #18 on:** June 20, 2010, 06:11:46 PM »

Yes... I think im going to open up the laptop clean it up with compressed air and apply new thermal paste and lets see what happens. but the thing is the laptop is not even hot i checked temps everytime but its normal cpu is 45c gpu is around 50c.. but im still gonna clean it up

Post Merge: June 20, 2010, 06:12:19 PM

Quote from: lewson on June 20, 2010, 05:42:19 AM

Sounds like overheating, Laptops use less power when on battery thus creating less heat; That might explain how it blue screens less on battery. Try applying new thermal paste under the heat sink / removing the dust.

NO it bsod more when its on battery...

HiddenVenom · « **Reply #19 on:** June 20, 2010, 11:10:20 PM »

Yeah, give it a good clean, check the battery contacts, the RAM, make sure nothing has melted, etcetc.

jacobia jacob · « **Reply #20 on:** June 21, 2010, 06:18:29 AM »

Quote from: mp5cartman on June 20, 2010, 02:34:25 AM

Why? It does when its on battery ?

my bad. forgot we were talkin bout laptop. was up all night not thinkin clearly

lewson · « **Reply #21 on:** June 21, 2010, 08:04:14 AM »

Could be a driver problem?

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Author Topic: Need help troubleshooting BSOD's (Read 3870 times)