(I use the Google Translate from read this message)
Good morning everyone, I'm Franklin, games technician here in Brazil
and I have a problem with an XBOX SERIES S/X controller
the control does not turn on when connected to the battery, however, it works
on the cable connected directly to the video game or on the usb-c cable on the PC
Does anyone have any idea what it could be, where to start or even what to do?
Thank you very much