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What I would try is taking it apart, cleaning the rubber contacts with some rubbing alcohol on a q tip. Clean the contacts on the pcb and the rubber ones, then refit everything and put it back together.
but there is always the chance, if he has never opened one before, that he will screw it up even more
well if he looks at kens tut with ive refered to alot to today:P umm it should be easy coz its just removing the faceplate but i do remmmend to go to your local radioshack and buying a screwdriver that has a perfect fit and its good qauilltity b4 opening it or you will repaet WILL baerd (strip or anything u call it) you screws + ghost death ur owning the psp section with all ur posts
yer but have u seen how many people come through acidmods with a analog problem from taking off there faceplates lol