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Author Topic: pc problem  (Read 1671 times)

Offline eddieluu

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pc problem
« on: December 21, 2008, 06:58:32 PM »
my computer have virus on and it on the edge of crashing. Can i do a system store with the back up disk i got when i brought my computer or do i have to reinstall os? if i can use the back up disk how do i restore my pc with it?
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Offline psp339

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Re: pc problem
« Reply #1 on: December 21, 2008, 07:10:44 PM »
You should a clean reinstall of the OS.
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Offline eddieluu

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Re: pc problem
« Reply #2 on: December 23, 2008, 08:43:48 PM »
i dont have a os disk. how do i restore my computer with the back up disk 4 my pc :help: :beg:
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Offline Tec_

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Re: pc problem
« Reply #3 on: December 24, 2008, 12:07:10 AM »
It's a dell isint it?

If it is it has a restor partition on the harddrive. But that is most likley corupt as well. You will need to call dell they will remotly access your PC to determen what the problem is and if the restore partition is shot they will mail you the os disk you call them back they walk you through your reinstall.

If it's not a dell I'm not sure what there procedure will be. But I can tell you you will have a hard time getinf rid of the virus with out a reinstall. But if you do find away to reinstall before you do any thing buy an antivirous/spy ware software load it run all the updates. Then when you go to upload all your crap on your flash drive back on to the computer scan it first to be sure that your not uploading the same virus back on.








Any typo's are due to typing this on my phone   
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Offline eddieluu

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Re: pc problem
« Reply #4 on: December 29, 2008, 09:51:30 PM »
Quote
It's a dell isint it?
no, my pc is a hp pacilion a6120n
it all so have the restore partition on the hard. i just want to know if i use the bck up disk i had would it solve the problem of my pc. how do u use the back up disk?
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Offline PspKicks316

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Re: pc problem
« Reply #5 on: December 30, 2008, 06:58:46 AM »
Quote from: eddieluu on December 29, 2008, 09:51:30 PM
how do u use the back up disk?
Is this a trick question...?
Just put the disk in the drive and boot from it o_O
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Offline aquatsr

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Re: pc problem
« Reply #6 on: January 01, 2009, 10:29:11 PM »
Find out what virus it is (use a friend's comp to use the Internet), get Avast! or some other Anti-virus software, install it if you can and have the Anti-virus run on startup.

If you don't mind losing all info on your comp you could do a reformat and clean install.
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Offline PsychoticWolf

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Re: pc problem
« Reply #7 on: January 04, 2009, 10:11:38 PM »
I agree A Nuke and Repave.. But That Restore CD you Have is a Windows Restore CD IE the Formatting Disc. SO either run a Virus scanner and See if you can do anything about it. OR Save what you can Then Nuke and Repave..
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