I am mad. Newegg gypped me! :P

[FOOKz™]

Ok so I bought two video cards on Newegg a month ago. The two cards cost a grand total of about $480 give or take.

http://www.newegg.com/Product/Product.aspx?Item=N82E16814121866

Newegg charged me twice on my bank card for two different amounts of $279 and $200

I talked to my banker about that immediately when they charged me because that seemed a little strange to me. My banker agreed we need to keep an eye on Newegg purchases because they don't charge per lot.


The cards arrived in the mail... Well they didn't work. Bluescreen and whatnot haha so I proceeded with an RMA.

No problem, I paid return shipping and it arrives safely to Newegg and the RMA gets accepted.... Well here is when I get a little upset.



The $200 charge on the RMA invoice was "refunded" instead they deducted $200 from the total refund of $480...

So basically they wasted my time, wasted my banker's time, and are trying to screw me out of $200.




Newegg separated the charges on my checking card in a way that can be interpreted as fraud.

[Gizmo613]

so you returned both cards and they only refund you for 1 card???

[FOOKz™]

so you returned both cards and they only refund you for 1 card???

In a way.... yes.

[FOOKz™]

Here is the RMA invoice "refund"




The -$279 is the Refund they are sending to me. It should be -$479.

[Crumbz]

Contact them and suggest they either refund you the proper amoutn or you could easily turn this into a federal investigation because its through visa

[FOOKz™]

My banker and I conference called Newegg customer support today. The lady we talked too basically told us the $200 charge was for a "free" download item that was not "returned".


LOLOLOLOLOLOLOL HOW DO YOU RETURN A DIGITAL DOWNLOAD ITEM?

First off I didn't even "order" the $200 free software; let alone want it. Since it was a mandatory checkout item along with the purchase of 2 video cards. I was being put in duress via their stupid return-order policies.


The girl told us the $200 charge should be dropped within the next 3-5 business days... LOL we'll have to see...


Waste of my time haha