Author Topic: xbox live ban!!!  (Read 13525 times)

Offline Modded Matt

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xbox live ban!!!
« on: September 03, 2009, 02:44:06 PM »
I just got an email from xbox live that my account has been suspended from xbox live for a week due to my bio!!!

what was in my bio????

one line


"acidmods.com"


I am calling them now

discuss

Offline Ben.

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Re: xbox live ban!!!
« Reply #1 on: September 03, 2009, 02:44:52 PM »
Say Whaaaaaaaaaaaaaaaaaaa.

Thats bullocks.

Offline scott

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Re: xbox live ban!!!
« Reply #2 on: September 03, 2009, 02:46:58 PM »
Terms of service says they can ban your for any reason they want.
They don't need a reason.

Offline Jumbo

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Re: xbox live ban!!!
« Reply #3 on: September 03, 2009, 02:56:36 PM »
We mod consoles why put the website name in you XBL bio? Lmao.

At least they didnt ban your console :)

Offline P3nnyw1se

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Re: xbox live ban!!!
« Reply #4 on: September 03, 2009, 03:00:37 PM »
M$, they never learn...wait, that's Sony


Offline robin1989

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Re: xbox live ban!!!
« Reply #5 on: September 03, 2009, 03:01:33 PM »
matt keep me updated on this as i would like to know there reasoning behind it

i am not responsible for what i do or my advice


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Offline Modded Matt

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Re: xbox live ban!!!
« Reply #6 on: September 03, 2009, 03:06:44 PM »
We mod consoles why put the website name in you XBL bio? Lmao.

At least they didnt ban your console :)

no different then putting your my space up or whatever....not all people mod thier consoles.. mine has never been opened. All admin have the site listed

on phone now..
« Last Edit: September 03, 2009, 03:08:17 PM by modded matt »

Offline PspKicks316

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Re: xbox live ban!!!
« Reply #7 on: September 03, 2009, 03:56:35 PM »
How'd it go?

Offline Modded Matt

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Re: xbox live ban!!!
« Reply #8 on: September 03, 2009, 04:21:42 PM »
they hung up on me,,, called back they gave me a supervisor, customer support cannot turn it back on only the modorators  I have to petition thier forum to have it lifted. that is where I am going now.

http://forums.xbox.com/1386/showfourm.aspx

(dont exist)

guess what they tell me I must go there to get a resolve, but I cant log in because my account is suspended

here is my petition, we will see what they say:



 
I was banned today from xbox live. I received an email stating why, it was for my bio. we will get back to that..I called xbox live and they tell me the only thing I can do is post here...well when you are banned from xbox live you are banned from here also. I am using my wifes account, a second account I PAY for to write this. Have you ever seen anyone with myspace or face book in thier bio? They do this because it is something they enjoy and are passionate about. I am a Admin for acidmods.com which is a family oriented gaming forum. I personally as do my modorators spend alot of time to ensure there is no inapropriate material of any kind in our forum, this is due to the fact that we have many young children who frequent our site (a 15K member site) If I posted foul language or a link to some porn site, or anything else that may not be appropriate, I would not be writing this, and I would completly understand, heck, I would ban myself. If you were to look into our site, we tell members not to violate the terms of use, and state that they do so at thier own risk. I posted acidmods.com in my bio becouse like your myspace, or face book, this is something I am passionate about.

please tell me how I violated your terms of use, as I think this is very unjustified and feel my account should be reactivated.  the XBL account in question is      IFF Matt B

thank you for your attention and help with a resolution in this matter.

 

 
« Last Edit: September 03, 2009, 04:56:02 PM by modded matt »

Offline PspKicks316

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Re: xbox live ban!!!
« Reply #9 on: September 03, 2009, 05:19:38 PM »
What a load of crap. You didn't even do anything. I wish you the best of luck with getting your account unlocked!

Offline Jumbo

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Re: xbox live ban!!!
« Reply #10 on: September 03, 2009, 05:35:39 PM »
Wow thats REALLY bs that the have to be such bad people to not even talk to you about it. M$ staff isnt a place i enjoy being around lmao. They owe me an HDD for 4 months.

Offline Tri-edge

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Re: xbox live ban!!!
« Reply #11 on: September 03, 2009, 05:43:32 PM »
the word acid is a form of drug.  so since ACIDmods was in your bio they thought you were talking about drugs that's why it probably got suspended.   This is pretty common actually.   One guy got banned for his last name (GAYwood).  Just call them up and give tell them what happened and be done.

Offline Modded Matt

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Re: xbox live ban!!!
« Reply #12 on: September 03, 2009, 05:49:15 PM »
I called them on the phone for two hours got up to a supervisor. thedy cant change it... only the moderator forum can.

this is the email i got:

Xbox LIVE

Notification of Temporary Suspension: Inappropriate content in your profile


--------------------------------------------------------------------------------


[ DO NOT REPLY to this email address. It is not monitored. ]

This email is to notify you that your Xbox LIVE account privileges have been suspended due to inappropriate content in the profile for your gamertag. The inappropriate content was discovered in the Motto, Bio, Location, Name and/or Personal Picture.

The following content for the gamertag associated with this Windows Live ID was brought to our attention and was determined to have violated the Code of Conduct and/or Terms of Use:

Bio    acidmods.com 

Your profile was brought to the attention of the LIVE Enforcement Team through complaints filed by other Xbox LIVE users or in the course of our operation of the service. The LIVE Enforcement Team has reviewed the complaints and other evidence regarding this content and determined it violates the Xbox LIVE Terms of Use and/or Code of Conduct. Because this content is in violation, the LIVE Enforcement Team has deleted the content and issued a temporary suspension.

You have been sent a message in the Xbox LIVE Dashboard notifying you when your suspension will end. During this suspension, you will not be able to log into Xbox LIVE. Your Xbox LIVE privileges will be automatically reinstated at the end of your suspension period.

Customer Support is not able to modify or provide any further details about your suspension. Additionally, the duration of your suspension is subject to change without prior notice by the LIVE Enforcement Team if we discover additional evidence of violations.

Microsoft expects that all customers abide by the Code of Conduct. The Code of Conduct provides guidelines for appropriate behavior while using the service. Your failure to abide by the Code of Conduct in the future may result in, among other things, longer suspension periods or cancellation of your account.

You can view the Xbox LIVE Code of Conduct from the Xbox LIVE Dashboard under Xbox LIVE Policies in Account Management, or by visiting http://www.xbox.com/live/codeofconduct.htm.You can view the Xbox LIVE Terms of Use by visiting http://www.xbox.com/live/termsofuse.htm.

Note: if you are not a user of Xbox LIVE, this suspension may have been enacted due to your activity in the Zune Social. You can view the Zune Social Code of Conduct by visiting http://www.zune.net/legal/codeOfConduct.htm. You can view the Zune Social Terms of Service by visiting http://www.zune.net/legal/termsofservice.htm.

Thank you,


LIVE Enforcement Team
 
« Last Edit: September 03, 2009, 05:53:04 PM by modded matt »

Offline PspKicks316

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Re: xbox live ban!!!
« Reply #13 on: September 03, 2009, 06:46:20 PM »
That's absolute BS.

Also:
Quote
You have been sent a message in the Xbox LIVE Dashboard notifying you when your suspension will end. During this suspension, you will not be able to log into Xbox LIVE. Your Xbox LIVE privileges will be automatically reinstated at the end of your suspension period.
So they send you a message to your account, but you can't log into your account.

lolwut MS sucks.

Offline young mone

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Re: xbox live ban!!!
« Reply #14 on: September 03, 2009, 06:59:37 PM »
wait the week i dont see why they did that its lame and i told people about sites over live and never got banned and your paying for this this is bs you should get a month free
« Last Edit: September 03, 2009, 07:01:59 PM by young mone »

Modded my psp 2000 blew the fuse 1st time is always crazy

Offline Ghost In Black

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Re: xbox live ban!!!
« Reply #15 on: September 03, 2009, 11:32:29 PM »
You should send an email to the MS customer support requesting a free month for your troubles.

Offline Modded Matt

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Re: xbox live ban!!!
« Reply #16 on: September 04, 2009, 05:09:22 AM »
trust me, you guys know me LOL after what I have put them through if they could have turned it back on they would have lol. I ruined 3 peoples day at customer support. LOL

Offline jacobia jacob

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Re: xbox live ban!!!
« Reply #17 on: September 04, 2009, 07:15:51 AM »
since this site does have guides and info about making controller mods its possible that they did actually check it out before they banned you. i used to get accused of having a mod all the time playing cod4 when i would shoot fast. so maybe people were reporting you for having a mod and they saw acidmods and didn't have any proof other than that. i was a founder of a glitching clan (GlCh ftw) and we found glitches other people didn't know about or extensions of glitches they did and i would get accused of "hacking" during private mike myers games with people who weren't in the clan, so if you were glitching or something maybe its all getting traced back to acidmods, and they think that's whats going on here so they ban you. still pretty sketchy and really gay, you should get a free month for sure.

Offline Modded Matt

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Re: xbox live ban!!!
« Reply #18 on: September 04, 2009, 12:03:54 PM »
I dont use rapid fire in game..and that is profiling...just because this site dicusses mods dosnt mean thats all we do, we discuss games and all other things related to gaming, my xbox is not baned and there is no way for them to know I have a modded controller.

Offline P3nnyw1se

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Re: xbox live ban!!!
« Reply #19 on: September 04, 2009, 12:38:58 PM »
I dont use rapid fire in game..and that is profiling...just because this site dicusses mods dosnt mean thats all we do, we discuss games and all other things related to gaming, my xbox is not baned and there is no way for them to know I have a modded controller.

1. The people at  M$ don't care
2.Ruining the days of 3 people is nothing.  That few won't get you anywhere with a corporation of that size


Offline Modded Matt

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Re: xbox live ban!!!
« Reply #20 on: September 04, 2009, 12:45:23 PM »
true..
and it makes me feel better LOL oh wait maybe it was 4 people....

Offline P3nnyw1se

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Re: xbox live ban!!!
« Reply #21 on: September 04, 2009, 01:12:27 PM »
Still won't do you any good


Offline budgray19

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Re: xbox live ban!!!
« Reply #22 on: September 04, 2009, 01:28:20 PM »
penny
hes well aware of that
a company like m$ wont care
matt of all people understands that
but it makes him feel better
and thats what counts


Offline robin1989

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Re: xbox live ban!!!
« Reply #23 on: September 04, 2009, 01:31:17 PM »
Send a well written polite email to the head of the 360 decision or to bill gates as that might get you someware. I managed to change the policies of virgin media within less than a week just by emailing Richard Branson with a well written email.

i am not responsible for what i do or my advice


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Offline Ben.

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Re: xbox live ban!!!
« Reply #24 on: September 04, 2009, 01:32:12 PM »
Send a well written polite email to the head of the 360 decision or to bill gates as that might get you someware. I managed to change the policies of virgin media within less than a week just by emailing Richard Branson with a well written email.

What did you manage to change?

Offline young mone

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Re: xbox live ban!!!
« Reply #25 on: September 04, 2009, 02:27:19 PM »
i would hate to be customer support

Modded my psp 2000 blew the fuse 1st time is always crazy

Offline robin1989

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Re: xbox live ban!!!
« Reply #26 on: September 04, 2009, 02:46:57 PM »
they only offered a minimum contract of 12 months but i am a student and only living in the house for 8 months so got them to create and allow student to have short term 8 month contracts where previously no matter how many customer support people i talked to i was told that the min was 12 month then 3 days after my email all the staff received a memo telling them to allow 8 month minimum contracts for students

i am not responsible for what i do or my advice


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Offline Ben.

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Re: xbox live ban!!!
« Reply #27 on: September 04, 2009, 03:00:06 PM »
they only offered a minimum contract of 12 months but i am a student and only living in the house for 8 months so got them to create and allow student to have short term 8 month contracts where previously no matter how many customer support people i talked to i was told that the min was 12 month then 3 days after my email all the staff received a memo telling them to allow 8 month minimum contracts for students

Nicee onee :D

Offline P3nnyw1se

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Re: xbox live ban!!!
« Reply #28 on: September 04, 2009, 03:40:15 PM »
@ Budgrey - I'm just stating the facts.

Actually, a nice long but stuffed e-mail that's angry will get you somewhere.  It worked for me when I was having issues with a software company that wouldn't accept my key.  Kind words don't do much.  I've found that using active voice and proper grammer/spelling gets you much further from personal experience.


Offline budgray19

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Re: xbox live ban!!!
« Reply #29 on: September 04, 2009, 05:22:48 PM »
i know u did
and i said it dosnt matter
it made him happy..er


 

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